01Information Collected from Users
We collect the following personal information from you online when you voluntarily provide it through our website and mobile apps:
- Salutation, First Name, Last Name
- Age & Gender
- Email Address
- Billing and Collection Address
- Phone Number
- Zip / Postal Code
02How We Use Collected Information
PathologyBazaar collects your personal information for various regulatory and business purposes, including but not limited to:
- Providing results for requested tests
- Responding to service or assistance requests
- Using age & gender for accurate result reporting
- Maintaining and enhancing services
- Protecting social history as per legal regulations
- Compliance with legal and regulatory requirements for fraud prevention
- Evaluating services, products, and conducting customer surveys
03Email Address & Mobile Number
Email and mobile numbers are used for:
- Registration confirmation and password reminders
- Notifying about changes in privacy policy or terms and conditions
- Communicating order details and deliveries
- Sharing special offers, if applicable
04Personal Information Disclosure
We will not disclose personal information to third parties unless:
- Necessary for service provision or authorized by you
- Legally required, in compliance with regulatory requirements or court orders
- Necessary to protect and defend our rights or property
We do not assume responsibility for publicly available personal information. We may share or aggregate non-personal information about website usage with unaffiliated third parties. This aggregated data does not include personal information. We ensure third parties implement reasonable security practices to protect personal information.
05Reports / Information / Data
We may disclose your reports in the following circumstances:
- To authorized healthcare professionals for treatment purposes
- With billing departments, insurance companies, hospitals, or third parties for payment
- For quality checks, teaching, and developing reference ranges
- With entities providing specific services to us under contractual obligations
- To authorized law enforcement agencies for identity verification, cyber incidents, or legal proceedings
- With health departments or regulatory authorities as required by law
Employees are bound by confidentiality policies.
06Anonymous Traffic Information
Anonymous traffic information helps provide personalized service and diagnose server problems.
07Disclaimer
PathologyBazaar does not access or store credit card data. Credit card transactions use Secure Server Software (SSL) through third-party gateways. The Company is not liable for disclosure of personal information during transactions.
08Governing Law
This Privacy Policy is governed by Indian law and subject to the jurisdiction of New Delhi courts.
09Contact
For questions about this Privacy Policy, privacy practices, or exercising rights, contact us at:
care@pathologybazaar.com